Good questions. Straight answers.

You can submit an unlimited number of eligible tasks to your request queue. Each subscription includes one active production request at a time. Once a task is completed and approved, the next request begins. Unlimited requests do not mean unlimited working hours, simultaneous projects, or guaranteed task quantities each month.

Yes. Add eligible requests for multiple end-client WordPress websites or Shopify stores under the relevant subscription. All requests share the subscription’s active production capacity.

Yes. Both subscriptions include website UI/UX design and platform-specific development. Submit design-only tasks, development-only tasks, or requests involving both disciplines.

Yes. New website builds are reviewed individually. Standard, template-led projects may be delivered through subscription milestones when approved. Large custom builds, complex functionality, extensive content migration, and enterprise projects may require separate fixed-price quotations.

Many routine small requests target an initial delivery within 2–3 business days once required information and access are available. Complexity and queue position affect timing. Larger projects take longer; estimates follow a requirements review.

Unlimited in-scope revisions are included. Changes outside the original agreed brief become a separate task or an additional quotation where appropriate.

Each subscription covers one platform. Choose both services for $2,798/month, with two independent active request slots — one for WordPress and one for Shopify.

Absolutely. We operate as your behind-the-scenes fulfillment partner. Our branding does not appear on your client’s finished websites or deliverables.

By default, communication is between BrewingHOT and your agency. Direct client communication must be separately agreed and authorized.

Yes. Send approved Figma designs, and we’ll review and implement them using the appropriate WordPress or Shopify technology.

Yes. Our WordPress service covers commonly used builders, themes, and WooCommerce development, subject to compatibility and request scope.

We support modifications allowed by Shopify’s current platform capabilities and the merchant’s plan. Unsupported or restricted checkout functionality cannot be guaranteed.

No. Hosting, domains, premium themes, app subscriptions, plugin licenses, and other external charges are billed separately by the relevant providers unless expressly agreed.

Urgent requests are assessed based on availability and the existing queue. Rush fees or additional capacity may apply where expedited delivery is possible.

Complex standalone applications, large custom plugins, custom Shopify apps, extensive API projects, enterprise migrations, complete branding campaigns, copywriting, hosting, paid third-party services, and unlimited simultaneous production are not automatically included. Additional costs are clarified before proceeding.

No. Subscriptions are billed monthly in advance and renew automatically unless cancelled before the next billing cycle. Cancellation prevents the next renewal, subject to agreed billing terms. Unused subscription time is not automatically refunded or carried forward.

You can cancel future renewals and reactivate when capacity is available. Automatic pausing and credit rollover are not included in standard plans.

You retain ownership of paid-for, approved deliverables in accordance with the service agreement. Work on incomplete requests stops when a subscription ends unless separate completion arrangements are made.

Upon full payment, your agency receives ownership of custom deliverables created specifically for its requests, subject to third-party licenses, pre-existing tools, reusable components, and the service agreement.

There is no fixed limit on eligible requests added to the queue. Production is sequential and governed by active request slots, available working days, and the agreed scope.